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A Smarter, Lasting Clean

Zerorez Hawai'i


5 - Local Ratings  

Founders' Story

Founders Gaylord Karren and John Hopkins never intended to be in the carpet cleaning business — they were making a living as property managers in Texas.

They managed over 3,000 apartment units, and their biggest frustration — and largest expense — was keeping the carpets clean for their residents. No carpet cleaning company was able to clean the carpets well enough to avoid having to replace them. Gaylord and John knew there had to be a better way to clean carpets.

With their experience in engineering and their backgrounds in the oil & gas industry, they discovered that there were two major problems with the decades-old carpet cleaning techniques. First, was the soaps and detergents the carpet cleaners were using. Second, was the ineffective tools used to get them out. The leftover chemicals continued attracting dirt and dust long after the cleaning, which caused the carpets to get dirtier faster.

Upon this discovery, and with the help of their friend and longtime home restoration specialist, Jim Stone, Gaylord and John set out to find a cleaner, safer, greener way to clean carpets. They founded Zerorez and the rest, as they say, is history.

About Zerorez Hawai'i

At Zerorez, we're obsessed with clean. With our patented process that leaves zero residue, carpet cleaning near you is easy, fast and the clean solution you've been searching for.

Zerorez Hawai'i is obsessed with clean - carpet cleaning professionlas near you.

"The team arrived on time and went over the area to be cleaned. Both Robert and Q were very professional and the carpet came out clean. Nice job!"

- facebook

"Hired this company to do move-out cleaning and specifically asked employees to stay off black granite tiled floor because it was just hand cleaned. Had inspection next day and the entire floor was wet and dirty. Including areas there was no reason to walk on or near. Immediately called them to ask what happened and the..."

- facebook

"The experience was great. Technicians on time and gave a good explanation of the process, very nice people. The floor came out looking fantastic! I will have them back again!"

- facebook

"So professional, virtuous, and detail oriented. Very impressed! Would recommend to everyone"

- facebook

"Amy answered my call and was absolutely wonderful, accommodating and helpful!!! Jake and Robert came to do the cleaning and were so nice and helpful. They did a thorough and quick carpet clean. My fiancé and I are happy with the results!!! We will be recommending your service and will be calling on you folks again. Ma..."

- facebook

"They were so responsive, quick to reply to my inquiry and very professional! Very friendly and effective cleaning! Would definitely use them again!!!"

tiff tawata - google

"They are amazing! Im moving in to this new place ans wanted the carpet to be cleaned before we move in. I saw the ad from ig, and was lazy to search the other place so i just booked with them and i realized i made a perfect choice. They response very quick and so kind. I made another appointment with them for carpet cl..."

Joanne - google

"Jake & Boston we’re so helpful and friendly. They just didn’t do the work, they educated me about the advantages of their services. Like their process that they are not using my own water and the same way they didn’t leave the dirty water. I would definitely ask them to come back for their service and be educ..."

- facebook

"They company’s guy who came out was prompt, on time, and answered any/all questions/concerns I had. Their instruments were clean and and did not leave any markings behind after they were done. They made it simple and easy for me to 100% confidently use this company again."

Lee Aperto-Apodaca - google

"Exceptional communication, services and timeliness. Highly recommended to all who need or want a professional cleaning."

Melvin Kinsey - google

"We just have Jake and Mike out today to clean 2 rooms and a hall. I got to tell you, this was such and easy and enjoyable experience from beginning to end. The office Manager Amy is a real gem too. Thank you Team ZeroRez for restoring my faith in humanity and doing a great job on my carpet PH"

- facebook

"In 1 hour our carpet was clean and we was so excited about the new technique and most of all they had a answer for every question my husband had. Nice to work with a new family Business. God‘s blessings be upon your new arrival to the islands, Next Maui."

- facebook

"⭐️⭐️⭐️⭐️⭐️ I’m so delighted with our entire experience with Zerorez Hawaii. From the very first returned call to returning cleaned wool rugs. Everything was completed as scheduled. Thank you so much for taking such great care of our delicate 100% wool rugs. Definitely will be a returning customer...."

Mary Louie - google

"2 thumbs up for this amazing company thank you to Jake , Robert , and Boston for my amazing new carpet and such awsome attitudes with great big smile you guys really represent your company well and I will definitely see you guys soon and I will recommend your service to all my friends and family mahalo for such amazin..."

- facebook

"Solid 5-star experience from the initial call answered by Amy, dealing with my un-cooperative landlord, and the final product. Super friendly, yet professional throughout the entire process. Working crew of Boston and Robert cheerful, visibly enjoying their jobs and serving customers. Will recommend everywhere."

Slava Slavik - google

"Extremely easy to book and very responsive to questions and straight forward. Robert, Boston and Jake were here on time. They explained the process and were quick to get the job done within one hour (one room). There were Deep stains on the carpet and they did a quality check with me and went over the area twice for me..."

Brooke Sacchetti - google

"Professional and good value type of service. Very pleased with workmanship and efficiency. Would recommend this company to anyone who needs carpet cleaned and stains removed."

Mark Maki - google

"Great customer service! Got the slime removed from our carpet ! Thank you!"

Kristen Edison - google

"Used for carpet cleaning. Very responsive and good pricing. Accommodating to a busy schedule. Arrived on time and were quick and friendly."

Julia Schroeder - google

"Great people to work with great communication Good work"

debi castro - google

Contact Us

Zerorez Hawai'i


Kaneohe, Hawai'i

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808-699-7232

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Zerorez Hawai'i gotta love it guarantee.

If for any reason you are unhappy with your cleaning, we'll gladly return to re-clean any areas you're unsatisfied with.

Highly Trained Technicians

  • Zerorez technicians must pass a 15 page technical exam before they are released in the field alone.
  • No service is performed without your consent.
  • Zerorez technicians have clean backgrounds — no DUI's, no criminal records.
  • All technicians are licensed, bonded, and insured.
  • Technicians are required to follow strict company guidelines and uniform codes to insure that you and your family feel safe and comfortable with a person in your home.

Zerorez Hawai'i's Mission Statement

To Become the Most Trusted Provider in Our Industry


Our Core Values:

We Innovate.

We offer revolutionary state-of-the-art technology unmatched by others. This is the keystone that differentiates us from our competitors and establishes us as our industry leader. We confidently and consistently deliver the right way to clean in every instance during every visit.

We Serve.

We strive to live the golden rule “…to do unto other as we would have them do to us.” This ethic applies to everyone with whom we associate, including franchisees, employees, vendors, shareholders, and people on the street. This is the capstone of our commitment to serve. We treat all people as real people, not simply as objects to achieve financial or other goals. We strive to have pure intent with others and serve the right way.

We Have Fun.

Gotta love it - Zerorez Hawai'i services.
Learn about Zerorez Hawai'i's patented tech.
Zerorez Hawai'i is certified platinum by the carpet and rug institute.
Zerorez Hawai'i is Woolsafe.
Zerorez Hawai'i is IICRC certified.
Learn more about Zerorez Hawai'i planet safe technology.
Learn more about Zerorez Hawai'i child safe technology.