At Zerorez, we love our pets just as much as you do. We also understand that they can be the cause of some serious carpet disasters! If you’re living with embarrassing pet odors in your home, Zerorez provides real solutions for our customers that remove odors at their source! Without having to uninstall or replace carpeting.
For decades carpet cleaners have been treating urine odors the same way; cover up the bad smell with “deodorizers” (which is fancy for strong perfumes that mask the smell). Your home would smell fresh and clean for a week… but sure enough the smell of urine quickly returned.
The problem is the source of urine was never truly removed. It was never “cleaned”; only “covered up.”
At Zerorez we don’t use chemical deodorizers to cover the smell of urine. Our process identifies where pet urine is located, and how deeply it has penetrated the carpet. With that information we can remove urine at the source. We do it safely using our proprietary Zr Odor and Urine Treatment™, that was specifically designed to work with our Zr Water™ to break down urine and extract it completely from the carpet. The products we use do not have a strong lingering smell that masks odors so that your home smells, well, like your home. THAT is truly clean!
The Zerorez process can even remove old urine stains below the surface of the carpet into the cushion. Over the counter pet spotters and even most carpet cleaning companies will never reach the cushion or the subfloor — but Zerorez can!
Book an appointment for pet urine removal services near me in O'ahu/Honolulu today!
Loosening the deeply embedded dirt that’s stuck in your carpet fibers.
A more complete clean with significantly improved dry times.
Leaves no residue which means soft carpets that stay cleaner longer.
Pet accidents aren’t like normal spots or spills. They’re really an entire bacterial ecosystem that’s being deposited into your carpet. That ecosystem changes the longer it sits and can actually cause damage to the fibers and the dyes in your carpet. Yikes!
Over the counter spotters are the most common method for treating pee spots in carpet. But the problem is spotters only treat the tops of the fibers — not in the pad. Many spotters also use chemicals that can cause bleaching if they’re not thoroughly rinsed.
Here’s the top three concerns with pet accidents and what you need to know:
Urobilin is the source of the yellow color in urine. It is a waste product resulting from the breakdown of aging blood cells. Depending on the type of carpet you have, the yellowing can be absorbed into the fiber and permanently stain. The longer urine sits in the carpet, the higher chance staining will occur.
Pets will usually pee in hidden places. The phosphorous found in Urobilin emits a yellow or light green glow under UV light. Purchasing a simple UV light will help you find the spots you may not be aware of and can get to them quickly.
Odor in urine comes from two sources; bacteria and ammonia gas. When urine dries it changes and develops highly alkaline ammonia salts. These salts absorb moisture and release the odor causing gas. You may notice when it’s humid, pet and urine odors in your home are much stronger. This environment is perfect for bacterial growth and can stay active in carpet and cushion for years.
The only way to completely eliminate the odor causing bacteria in your carpet is to remove the source below the carpet. This is why spotters are so ineffective — urine is rarely only in the fibers.
A few pet accidents in your carpet is rarely a concern for human health. But when a pet is continuously choosing to make the carpet their personal bathroom, that can be cause for serious health concern.
Ammonia gas is being released into the air. Without adequate airflow and prolonged exposure, eye and skin irritation as well as breathing difficulties due to lung irritation can occur. These situations are more extreme and need immediate professional cleaning to remove the biological contamination.
Zerorez Hawai'i is here for you. With our expertise in diagnosing and treating pet odors, you can trust us to do the job right.
The team arrived on time and went over the area to be cleaned. Both Robert and Q were very professional and the carpet came out clean. Nice job!
Hired this company to do move-out cleaning and specifically asked employees to stay off black granite tiled floor because it was just hand cleaned. Had inspection next day and the entire floor was wet and dirty. Including areas there was no reason to walk on or near. Immediately called them to ask what happened and they apologized and explained employees got locked out and couldn't go back to clean mess they made. Easily they could've called me or asked security to let them back in. But they just left a mess and drove away and never even tried to contact me. Company said they would give discount on future cleaning. This is completely unacceptable as I had to hire a service to go back and re-clean flooring. I asked for $35 discount, the cost for cleaning service to fix this, and for them to provide acceptable customer satisfaction but they refused. Again they said they would retrain employees and give discount next time. They could've even just returned the $20 tip I included with payment before cleaning, but nope. Unsatisfied and unsatisfactory. If you use this company NEVER leave them alone in your home, and don't ever pre-pay them either.
The experience was great. Technicians on time and gave a good explanation of the process, very nice people. The floor came out looking fantastic! I will have them back again!
So professional, virtuous, and detail oriented. Very impressed! Would recommend to everyone
Amy answered my call and was absolutely wonderful, accommodating and helpful!!! Jake and Robert came to do the cleaning and were so nice and helpful. They did a thorough and quick carpet clean. My fiancé and I are happy with the results!!! We will be recommending your service and will be calling on you folks again. Mahalo mahalo mahalo!!! If you need a carpet cleaning service you would be smart to choose Zerorez!!!
They were so responsive, quick to reply to my inquiry and very professional! Very friendly and effective cleaning! Would definitely use them again!!!
They are amazing! Im moving in to this new place ans wanted the carpet to be cleaned before we move in. I saw the ad from ig, and was lazy to search the other place so i just booked with them and i realized i made a perfect choice. They response very quick and so kind. I made another appointment with them for carpet cleaning for the place we’re moving out. Awesome!
Jake & Boston we’re so helpful and friendly. They just didn’t do the work, they educated me about the advantages of their services. Like their process that they are not using my own water and the same way they didn’t leave the dirty water. I would definitely ask them to come back for their service and be educated with what’s new in the field of carpet cleaning. Thanks Jake & Boston!!!
They company’s guy who came out was prompt, on time, and answered any/all questions/concerns I had. Their instruments were clean and and did not leave any markings behind after they were done. They made it simple and easy for me to 100% confidently use this company again.
Exceptional communication, services and timeliness. Highly recommended to all who need or want a professional cleaning.
We just have Jake and Mike out today to clean 2 rooms and a hall. I got to tell you, this was such and easy and enjoyable experience from beginning to end. The office Manager Amy is a real gem too. Thank you Team ZeroRez for restoring my faith in humanity and doing a great job on my carpet PH
In 1 hour our carpet was clean and we was so excited about the new technique and most of all they had a answer for every question my husband had. Nice to work with a new family Business. God‘s blessings be upon your new arrival to the islands, Next Maui.
⭐️⭐️⭐️⭐️⭐️ I’m so delighted with our entire experience with Zerorez Hawaii. From the very first returned call to returning cleaned wool rugs. Everything was completed as scheduled. Thank you so much for taking such great care of our delicate 100% wool rugs. Definitely will be a returning customer. Mahalo!
2 thumbs up for this amazing company thank you to Jake , Robert , and Boston for my amazing new carpet and such awsome attitudes with great big smile you guys really represent your company well and I will definitely see you guys soon and I will recommend your service to all my friends and family mahalo for such amazing service
Solid 5-star experience from the initial call answered by Amy, dealing with my un-cooperative landlord, and the final product. Super friendly, yet professional throughout the entire process. Working crew of Boston and Robert cheerful, visibly enjoying their jobs and serving customers. Will recommend everywhere.
Extremely easy to book and very responsive to questions and straight forward. Robert, Boston and Jake were here on time. They explained the process and were quick to get the job done within one hour (one room). There were Deep stains on the carpet and they did a quality check with me and went over the area twice for me when I asked if a couple spots could be rechecked. Friendly and really lovely! Love that they are eco friendly and leave no residue or smell behind. Will recommend 100%
Professional and good value type of service. Very pleased with workmanship and efficiency. Would recommend this company to anyone who needs carpet cleaned and stains removed.
Great customer service! Got the slime removed from our carpet ! Thank you!
Used for carpet cleaning. Very responsive and good pricing. Accommodating to a busy schedule. Arrived on time and were quick and friendly.
Great people to work with great communication Good work
If for any reason you are unhappy with your cleaning, we'll gladly return to re-clean any areas you're unsatisfied with.
No Harsh Chemicals. Our cleaning products are safe for your kids and your pets! You might think that would be obvious but you’d be surprised to know many cleaning products designed to treat urine are toxic. Zerorez only uses products that are designed for us to keep your family safe.
No Masking Odors. Traditional methods simply mask remaining odors by spreading perfumes, oils, or other odor masking agents, offering only temporary results. They do this because they do not have a permanent solution for cleaning and eliminating odors.
Instant Results. Zerorez odor removal is instant because we are removing the source. Many of our customers are surprised to find that their house isn’t overwhelmed by a new chemical smell when we leave. It’s important to us that a customer’s home isn’t left with chemical residue; and that includes the air you breathe.
Zerorez understands how your family's pet can be your best friend — but one of the worst enemies for your carpet. Our proprietary process for removing unwanted pet accidents has been proven. We’ve saved our customers hundreds of thousands of dollars nationwide by removing urine completely, so the carpet did not have to be replaced.
For a clean, healthy home; you can trust Zerorez. We remove dirt and allergens from the living spaces where you and your loved ones — including your pets — spend time. Don’t let the fear of pet stains or stubborn odor keep you from adding a furry friend to the home.
Let Zerorez clean and protect your home so you can focus on what really matters.
Book your appointment today!